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FAQs: RS-360 Wireless Plumbing Protection System

How many wireless sensors come with the system? Can I add more?

The kit comes with two wireless sensors. The system can handle up to 80 wireless devices (either 79 sensors and 1 repeater, or 80 sensors).   Additional Wireless Sensors are sold separately; p/n RSA-360-001.

I tried to pair Sensor to Receiver and it didn’t work. What do I do now?

Remove power from the units. Confirm the Network Channel ID switches on both the Receiver and the Sensor(s) are set to the same channel (all on, all off, up on and three off, etc).

Repeat the pairing process, being sure to take your time and confirming that you see solid green lights on both the Sensor and Receiver (Status Indicator) which confirm correct pairing between the devices. Failure to wait for the solid green lights could interfere with the pairing process.

Is the RS-360 plenum rated?

 

No.

Is the valve lead free?

Yes, the RS-360 valve is ANSI61/Annex G certified and meets 2014 Safe Drinking Water Standards.

What type of valve is it?

It is a bi-directional full port ball valve and, as such, it can be installed in any orientation – horizontal, vertical, etc.

Do I need an electrician and a plumber to install this?

RDT always recommends a licensed plumber perform the valve installation. The basic RS-360 installation does not require any electrical connections. However, optional connections (NO/NC contacts, Water Switch Accessory, Auto Dialer, etc.) should be performed by qualified people following all local electrical codes.

How far can I put the valve from the Receiver box?

The standard package comes with 8’ of cable between the Receiver and the valve. Should your application require or prefer the Receiver located at some other distance from the valve, cable adders can be purchased separately. Standard lengths are 10’, 25’, 50’ and 100’ (reference p/n RSA-400-xxx).

How many conductors (wires) are in the valve cable?

Three.

What gauge wire can be used?

18 AWG is suggested, but any gauge at or above 18 AWG is usable.

What kind of cable is supplied?

A 3 conductor cable is supplied. The cable has a grey PVC jacket rated at 300 Volts and its approximate outer diameter is 0.215”. The wires are 18 AWG and the wire colors are black, white, and red.

What happens to the RS-360 valve position when there is a power failure?

The valve will remain in whatever position it was in at the time power was lost. However, the Receiver does have on-board battery back-up and if open when the power fails, it will remain open until the battery life reaches a critical level, at which point the Receiver will automatically close the valve. In any event a closed valve will require users to actively command the system to Reset via the Receiver Valve Reset button.

What is the battery life expectancy?

Sensor batteries are rated for 2 years of normal operation. For optimal system performance, we recommend you follow the “smoke detector” philosophy and change the batteries annually on your birthday. This is especially important in a vacation home that may not be occupied on a regular basis. Receiver batteries are on a constant trickle charge and have an extensive battery life. The Receiver battery life is constantly monitored and the system will provide an appropriate fault should the Receiver battery need attention.

After an alarm, how do I reset my RS-360 unit to begin the flow of water again?

After addressing the fault at the Sensor, press and release the Sensor Pairing button. Then press and release the Receiver Valve Reset button to open the valve and begin the flow of water again.

How long does it take the RS-360 valve to cycle?

The RS-360 actuator opens the full port valve in approximately 15 seconds and closes the full port valve in approximately 15 seconds

What kind of wire should I use for the relay output contact on the RS-360?

Standard alarm wire (22 AWG) is acceptable.

Does the Receiver box on the RS-360 need to be installed in a particular orientation?

No, the Receiver box can be installed in any orientation, though care should be take to make sure it is located within easy of use and user interface.

What type of batteries and how many do I need to power the RS-360 system?

Each Sensor takes 2 AA batteries. The Receiver takes wall power via a desktop power supply, which is included, as well as battery power via of a 12V gel cell battery. All necessary batteries are included with the initial shipment.

Will I ruin the RS-360 if I touch the RS-360 board?

Great care should be taken whenever you are working with electronics. Always power down the unit completely (AC and DC) before you access the internal RS-360 PC board. Users should also take care that they are adequately grounded before performing any work (you aren’t able to shock anyone when you touch them).

What is the rating on the dry output contacts on the Receiver?

The RS-360 provides dry output contacts (NO/C/NC) for tying into a home security panel or for use with an appropriate relay for the control of another device.  The dry contacts are rated for 3 A @ 250 VAC.

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