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User Support Center

Learn more about our systems for preventing damage from undetected water leaks.

Reliance Detection Technologies offers an extensive electronic library of support information and documentation on all of its Water Leak Detection and Automatic Shutoff Systems, including the FloodMaster® brand. All information here is downloadable to your computer or tablet for future reference.

If you have a question about your Leak Detection Water Alarm or Automatic Shut-Off System that is not addressed on our website, or if you require any additional technical support, please contact us at info@reliancedetection.com or call 888-771-4929 (8:30 am – 5 pm, Monday-Friday).

Request Technical Support

Call us or fill out our online form to request support.

Frequently Asked Questions

FAQs related to general product information, specifications, installation, configuration options and more.

Installation Information

Detailed installation manual PDFs for all RDT products.

Warranty Information

Complete RDT product warranty and claim information.

Product Registration

Register your new RDT product online.

Insurance Discounts

Information on insurance discounts that may be available when you install RDT products in your home or business.

Terms & Conditions of Sale

Detailed terms and conditions of sale pertaining to all RDT products.

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